Product Description
Built for New Zealand’s unique climate, the Rinnai Pro Series 2 High Wall Heat Pump System delivers exceptional heating and cooling year-round – wherever you call home. Featuring advanced technology including Wi-Fi and voice control, a self-cleaning function, and a quiet sleep mode, the Pro Series 2 is designed to provide effortless comfort every day. The intuitive timer function makes it easy to customise operation times, ensuring your home is always at the ideal temperature when you need it.
This energy-efficient heat pump is eligible for an NZ Green Energy Loan – read here for more information.
With its modern, streamlined design, the Rinnai Pro Series 2 is as durable as it is stylish, while remaining simple to use and maintain. The ultimate solution for creating a beautifully comfortable home.
- Description
- Specifications
- Documents
- FAQs
Description
The Rinnai Pro Series 2 has been designed for New Zealand’s unique climate. With high-grade materials and protective coatings, it’s built to withstand the challenges of our unique landscape.
Packed with innovative features including Wi-Fi connectivity, geolocation, energy monitoring and voice control – all from your phone – the Pro Series 2 is the ultimate Heat Pump to provide complete comfort.
This smart system can also work around your lifestyle with a practical timer function, allowing you to set the unit’s operation times to achieve the perfect room temperature.
In addition, the Rinnai Pro Series 2 Triple-Health Filter not only improves the heating efficiency by accelerating the defrosting process in super-cold conditions, but it also reduces pollutants and uses nanotechnology to effectively prevent bacteria growth by releasing antimicrobial silver ions.
Enclosed in a sleek contemporary design, the Rinnai Pro Series 2 Heat Pump range is durable, convenient, and easy to maintain.
Wi-Fi Control & Multi-Use App*
Control your unit from your phone with an easy-to-use App.* Simple to set up via Bluetooth, it’s never been easier to control your Heat Pump from anywhere, anytime.
Geolocation
The App can automatically turn your Heat Pump on and off when it detects you’ve arrived or left home.
Energy Monitoring
With the App, you can check your heat pump’s real-time, daily and monthly energy usage.
Voice Control
The App allows for full voice control with Siri, Alexa and Google Home, enabling you to adjust your heat pump without even needing to reach for your phone or remote.
3D Airflow
Air blades can be controlled to swing both horizontally and vertically, allowing for balanced room temperature and comfort.
Turbo Function
Get up to 50% increased capacity when you start up the Heat Pump, resulting in faster warm-up or cooldown of your space.
Quiet Operation
In this mode, both airspeed and compressor frequency are controlled precisely to ensure noise comfort for both you and your surrounding neighbours.
Daily and Weekly Timer
A convenient on and off timer for the next 24 hour period – programmable from your remote. Plus you get comprehensive, programmable weekly scheduling via the NetHome Plus App.
Refrigerant Leak Detection
Automatically stops the system if a leak is detected, protecting the unit from further potential damage.
Follow Me
This clever function allows the measurement of ambient temperature via the remote control (instead of the unit itself) to optimise the temperature around different parts of your room.
Dehumidifying Mode
Take moisture out of the air when humidity gets high with this helpful feature.
Breeze Away
This mode instinctively reduces the fan speed and directs airflow to a higher angle to improve the comfort of anyone sitting directly below the unit.
Frost Protection
Designed for holiday homes unoccupied in winter and susceptible to frosts, this function is activated when temperatures fall below 8°C. The unit will operate at a low temperature with high fan speed to protect the water pipes from freezing.
Triple-Health Filter
This 3-in-1 filter includes Cold Catalyst + Activated Carbon + Silver Ions to mitigate pollutants and sterilise bacteria.
Self-Cleaning
Actively eliminates any odour-causing dust, mould and grease on the heat exchanger through a self cleaning and drying cycle.
Sleep Mode
An intelligent sleep curve is designed in accordance with the perfect night’s sleep. The curve can also be adjusted manually for your body’s unique sleeping temperature.
- * NetHome Plus is a third party application independent of Rinnai.
- ** Where and when available from NZ energy providers.
Pro Series Heat Pump range
2.65kW Reverse Cycle Split System
Best For:
- Improving indoor air quality in your home
- Heating or cooling a small area of your home such as bedrooms or home-work spaces
- Maintaining room ambience
- Wi-Fi Control
- Low indoor noise level
3.5kW Reverse Cycle Split System
Best For:
- Improving indoor air quality in your home
- Heating or cooling small to medium areas of your home such as large bedrooms, home-offices or medium-sized living spaces
- Maintaining room ambience
- Wi-Fi Control
- Low indoor noise level
5.0kW Reverse Cycle Split System
Best For:
- Improving indoor air quality in your home
- Heating or cooling areas of your home such as family rooms and larger living spaces
- Maintaining room ambience
- Wi-Fi Control
- Low indoor noise level
6.0kW Reverse Cycle Split System
Best For:
- Improving indoor air quality in your home
- Heating or cooling large open plan living areas
- Maintaining room ambience
- Wi-Fi Control
- Low indoor noise level
7.15kW Reverse Cycle Split System
Best For:
- Improving indoor air quality in your home
- Heating or cooling large open plan living areas
- Maintaining room ambience
- Wi-Fi Control
- Energy efficient invertor technology
7.65kW Reverse Cycle Split System
Best For:
- Improving indoor air quality in your home
- Heating or cooling large open plan living areas
- Maintaining room ambience
- Wi-Fi Control
- Energy efficient invertor technology
9.0kW Reverse Cycle Split System
Best For:
- Improving indoor air quality in your home
- Heating or cooling large open plan living areas
- Maintaining room ambience
- Wi-Fi Control
- Energy efficient invertor technology
| System | Indoor | Outdoor |
|---|---|---|
| HSNRTX25 | HINRTX25 | HONRTX25 |
| HSNRTX35 | HINRTX35 | HONRTX35 |
| HSNRTX50 | HINRTX50 | HONRTX50 |
| HSNRTX60 | HINRTX60 | HONRTX60 |
| HSNRTX70 | HINRTX70 | HONRTX70 |
| HSNRTX80 | HINRTX80 | HONRTX80 |
| HSNRTX90 | HINRTX90 | HONRTX90 |
| 2.5 kW: 11-17 m2 | 3.5 kW: 16-23 m2 |
| 5.0 kW: 23-33 m2 | 6.0 kW: 27-40 m2 |
| 7.0 kW: 32-47 m2 | 7.65 kW: 36-51 m2 |
| 9.0 kW: 41-60 m2 |
| Model | Indoor unit | Outdoor unit |
|---|---|---|
| 2.5 & 3.5 kW | 802 x 200 x 295 | 805 x 330 x 554 |
| 5.0 & 6.0 kW | 971 x 228 x 321 | 890 x 342 x 673 |
| 7.0 & 7.65 kW | 1082 x 234 x 337 | 890 x 342 x 673 |
| 9.0 kW | 1259 x 283 x 362 | 946 x 410 x 810 |
Heating: 0∼30 °C
| Model | Indoor unit | Outdoor unit |
|---|---|---|
| 2.5 kW | 57.0 | 59.0 |
| 3.5 kW | 59.0 | 62.9 |
| 5.0 kW | 60.5 | 67.4 |
| 6.0 kW | 59.6 | 67.1 |
| 7.0 kW | 65.1 | 69.6 |
| 7.65 kW | 64.8 | 69.1 |
| 9.0 kW | 65.2 | 68.3 |
Pro Series 2 Brochure
Pro Series 2 High Wall operation guide
Pro Series 2 High Wall installation guide
Pro Series Wi-Fi user guide
R32 refrigerant safety manual
Pro Series 2 High Wall spares
Pro Series 2 High Wall expanded performance ratings
Pro Series 2 High Wall Supplier Declaration of Conformity
Rinnai Heat Pump Warranty T&C
What size Heat Pump will I need for my home?
Every home is as individual as its owner in its requirements and choosing the wrong size Heat Pump for the room you are wanting to heat can leave you cold and cost you more in power consumption.
Correctly determining the size of equipment for your space is critical and directly relates to how much energy or heat the unit can produce. An undersized unit will be ineffective in bringing a room to the desired temperature, while an oversized unit will turn off and on frequently, causing wear and tear.
Aspects to be considered include – the size of the room you wish to heat; how many doors and windows it has and how they are situated; is the room insulated – to name a few. Because of the technical nature of correct sizing, the key to selecting the right size Heat Pump for your home is an assessment and discussion of your needs with an accredited Heat Pump professional.
How do I choose the right heating and cooling solution for my home?
Key considerations include: the size of the area you wish to heat or cool, if you want to heat or cool just one room or your entire home, the local climate, the number of windows in the area, insulation in the walls and possible location options.
For an electric heating and cooling solution, we recommend that you have an Accredited Heat Pump professional do a full assessment of your home and your comfort requirements to ensure you get the correct heat pump and sizing for your geographical location and unique requirements.
Will a Heat Pump heat my entire house?
Typically, Heat Pumps are sized and installed to heat a single room or area. To heat your whole home, you may need several Heat Pumps, or a Ducted Heating & Cooling System.
How do I maintain my Heat Pump?
Just like your car, a properly maintained & regularly serviced Heat Pump will perform better than a neglected one. A Heat Pump with clogged air filters needs to work harder to provide the same amount of heat as a clean one, and that performance reduction is reflected in the cost to run and the output – and ultimately in your power bill.
Home maintenance is simple enough – to ensure good airflow and to keep it operating at peak efficiency just vacuum the filter from the indoor unit once a month. Also make sure you keep the area around your outdoor unit clear from any plant matter, rubbish or debris. It is also important that you don’t place anything directly on top or around your outdoor unit that may compromise the airflow and in turn compromise its performance.
How frequently should I have my Heat Pump serviced?
Heat Pump servicing is often overlooked as an integral part of maintaining the longevity and efficiency of the unit.
It is recommended that you have your Heat Pump professionally serviced every 12 months, ideally before the start of winter, to ensure your unit is working optimally. Whilst DIY home maintenance will help keep your unit working effectively and efficiently, it does not replace the need to have your system professionally serviced by an accredited Heat Pump Air Conditioning technician.
A professional service will ensure your system will operate smoothly and efficiently delivering comfort to your home environment whilst extending the life of your investment. As a guideline, your Heat Pump should be serviced annually.
How long does it take to install a Heat Pump?
Experienced and qualified installers usually take somewhere around 3-4 hours for a straightforward back-to-back (where the indoor unit and outdoor unit are positioned directly opposite each other on the interior and exterior of a wall) Heat Pump installation. More complex Heat Pump installations will take a bit longer.
Ducted systems can take between one to two days depending on the amount of spaces to be ducted. Installing a Heat Pump is a complex process requiring qualified trade professionals so must ALWAYS be undertaken by a reputable accredited installation company.
Should I keep my Heat Pump running 24 hours a day?
No heating appliance should be used 24 hours a day. Using your heat pump correctly is using it as required.
If you are not home during the day, there is no need to run your heat pump during the day, adding to your power bills unnecessarily. If your home has good insulation, a couple of hours in the morning and a few hours in the evening should suffice.
What is “defrost mode”?
When the temperature drops, Heat Pumps perform a defrost cycle to remove ice build-up on the outdoor heat exchanger. Ice build-up occurs during the heat process as the outdoor unit takes the moisture and heat from the air.
The defrost cycle is a necessary part of the Heat Pump’s operation, as the airflow can be restricted if the heat exchanger is covered in ice, which will subsequently affect its efficiency. Ice also acts as a thermal insulation barrier on the heat exchanger preventing heat absorption. By defrosting the heat exchanger the unit’s efficiency increases.
In defrost mode the Heat Pump will stop heating for short periods of time and it’s important not to turn your system off when it’s going through this cycle.
How long is the Warranty period on a Heat Pump?
The average warranty period for a new Heat Pump in New Zealand is five years but Rinnai offer a 7 year warranty when the Heat Pump is installed by a Rinnai Accredited Installer (5 years for non-accredited installers).
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Rinnai Pro Series 2 Multi Split System
Introducing the Rinnai Pro Series 2 Multi Split System, designed to efficiently heat or cool multiple rooms using just one outdoor unit.
Our split heat pump system ensures personalised comfort in every room, while saving you money on running costs by heating or cooling only the spaces in use.
Experience the convenience and cost-effectiveness of our multi-room heat pump technology, tailored to meet your comfort needs without compromising on efficiency.